Value Based Healthcare

A High-Level Overview of Key Concepts, Preventative Care, and Payment Models

Navigating the healthcare system can often feel like wandering through a maze with countless twists and turns. For patients and their advocates, the challenge isn’t just getting through the maze but doing so in a way that optimizes both clinical outcomes and financial efficiency. Value-based healthcare (VBHC) aims to address these challenges by focusing on delivering high-quality care efficiently. This blog post will provide a primer on value-based healthcare, broken down into three essential areas: understanding value, the importance of preventative care and wellness, and navigating payment models and quality metrics.

Understanding the Concept of Value in Healthcare

At its core, value-based healthcare (VBHC) revolves around delivering high-quality medical care while being mindful of expenses. I do want to stress that value-based healthcare is not merely about cutting costs. It is about ensuring every dollar spent on healthcare translates into improved patient clinical outcomes. This approach involves finding a balance between the two, requiring everyone involved to be “a good steward of resources.”

One barrier in this approach is how to measure “value.” The definition of value can vary significantly from person to person. Therefore, it is important for patient advocates to help their clients understand quality measures.  These include things such as the CMS star system and how to use the Medicare Compare tool. By educating clients about these measures and tools, advocates empower them to become informed, proactive consumers of healthcare services. However, it is crucial to remember that while VBHC emphasizes careful consideration, sometimes immediate action is vital, particularly in emergency situations where saving a life is the priority.

The Importance of Preventative Care and Wellness Initiatives

Preventative care and wellness initiatives stand at the forefront of value-based healthcare. These initiatives aim to improve health outcomes while reducing long-term healthcare costs. As a result, a spotlight on preventative care is essential.  The Affordable Care Act’s zero cost-sharing responsibility for preventative services is a vital step in the right direction to supporting and encouraging value-based healthcare.

As patient advocates, it is our duty to educate clients on the importance of preventative measures, helping them access these services without fear or confusion. Misinformation and billing errors often deter patients from seeking preventive care. An excellent starting point for advocates is to familiarize themselves with CMS’s comprehensive list of covered preventive services.

Additionally, advocates can play a significant role in promoting wellness programs available through employers or other community resources. Advocates can push for comprehensive health assessments and care plans that drive treatment. By doing so, we contribute to better clinical outcomes and long-term cost reduction, aligning perfectly with the goals of value-based healthcare.

Navigating Payment Models and Quality Metrics

Value-based healthcare often involves alternative payment models that differ significantly from the traditional fee-for-service models. While fee-for-service involves billing for each individual service provided, value-based models such as bundled payments or capitation reimburse providers based on patient outcomes or fixed fees per patient.

I encourage all patient advocates to get familiar with alternative payment models like Accountable Care Organizations (ACOs) and bundled payments. Understanding these models helps advocates assist their clients in understanding how these payment structures impact their care and financial responsibilities.

Another critical component of VBHC is quality metrics. Payment models now often include performance metrics that providers must meet to receive full reimbursement. These metrics may include patient satisfaction, patient safety, and clinical outcomes. Patient advocates should aim to understand these metrics to better assist their clients in selecting high-quality, cost-effective providers.

In addition to these primary responsibilities, as advocates we always advocate for patient-centered care. This approach ensures that the patient’s preferences, needs, and values are central to each care plan, ultimately delivering real value as defined by the patient themselves.

Conclusion

Value-based healthcare offers a promising framework for delivering high-quality, cost-effective healthcare. However, its success largely depends on education, proactive measures, and a deep understanding of various payment models and quality metrics. Independent patient advocates play a crucial role in this ecosystem by empowering clients to make informed healthcare choices, emphasizing preventative care, and pushing for patient-centered approaches. I believe these measures not only enhance the quality of care but also contribute to long-term cost reductions, fulfilling the core objectives of value-based healthcare. By delving deeper into these topics, advocates can create a more sustainable and effective healthcare experience for all.

Final Thoughts:

I hope this information has provided you with a basic understanding of value-based healthcare.

If you’ve found these tips valuable, check out Navigating the No Surprises Act: A Guide for Advocates & Patients. All of my posts are crafted to empower you on your healthcare advocacy journey. Explore and absorb the wisdom shared, and let it fuel your aspirations. In fact, if you want to be the first to get new information and support as an independent patient advocate, join me in The Circle where we meet LIVE on Zoom every week!

Stay tuned for the next blog post, where we’ll talk about “The Business of Sub-Contracting.” I’m going to share my experience as a contractor for others as well as contracting work to others.  If you are doing either, you won’t want to miss this one!  Get ready to learn more in our next post.

About the author

Nicole Broadhurst

 I spent 27 years working inside the healthcare system watching patients just like you struggle to understand and manage their medical bills.  I got tired of being part of the problem and decided to be part of the solution, thus creating Tennessee Health Advocates LLC.

As a Board Certified Patient Advocate and founder of Tennessee Health Advocates, It is my personal mission to eliminate the confusion and minimize the stress so you can be confident in your financial status during your medical journey.

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